Privacy Policy

PRIVACY POLICY

By visiting our website or purchasing the services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as ‘Resources’) you consent to the following privacy policy. This policy applies to the use of any of the Resources of Solvent Trap Co..

WHAT INFORMATION DO WE COLLECT?

When you choose to use our Resources, you consent to the collection, use and processing of information concerning you. We collect information from you when you register on the site, create an account, provide information for such account, add content, place an order, respond to a survey or communication, or participate in site features. Further, information is obtained when you make payments, subscribe to services and make transactions. This includes data concerning financial and other account information. When ordering or registering, we ask you for your name, e-mail address, mailing address, phone number, payment information or other information.

Information about you is also collected from other sources. This includes but is not limited to third parties, business partners, third party vendors, social media sources, account holders/users, etc.

Information is also gathered from the use of our Resources including activity on the website, usage methods, searches, etc. Additional data is collected from hardware and software information, use history, settings, operating systems, browser information and addresses, networks, connections, service providers, signal information, etc.

Data and information may also be collected concerning geolocation.

HOW DO WE USE YOUR INFORMATION?

The information gathered is used for the primary purpose of providing products and services to customers.

COOKIES

The website and app use “cookies” to enhance your experience and gather information.

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. You can choose to be warned each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings.

DISCLOSURE: INFORMATION WE COLLECT

We share information gathered with service providers, and third parties in the operation of our website and Resources and if requested law enforcement. Information provided to third parties concerns our data management, analytics, marketing, advertising, security, payment processing and Resource operations. Disclosure of information may also be made necessary as a result of assisting law enforcement as when the subject of a warrant, subpoena, case investigation, debt collection or other legal process whether civil or criminal. Disclosure may also be necessary as a result of litigation, or threatened litigation whether civil or criminal, including but limited to the protection of the rights of Solvent Trap Co. Inc., account holders/ users, third parties or the officers, directors, agents, representatives or employees of the above, or in the enforcement of any Agreement with you. We may also release your information when we believe release is appropriate to enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. California residents pursuant to state law may request a notice of disclosure.

RETENTION OF INFORMATION

We retain account and other information for a period of five years unless involved in a legal claim or dispute. Account information may be retained for any legitimate business or other applicable reason under state or Federal law.

FORM SUBMITTIONS & NEWSLETTER OPT-IN’S

All visitors who visit our website and engage in email communication OR submit a form via our website (solventtrap.co), agree they understand our websites Terms and Conditions. Our website Terms and Conditions also contains our website’s Privacy Policy. By agreeing to our websites Terms and Conditions you agree to be added to our email newsletter list via contact form submission or by contacting us via email.

Our email newsletter service provider is HubSpot. The information stored on our HubSpot email lists may be information such as your email, name, other content or personal information provided or submitted in the body of our websites contact submission forms. Information is collected and stored on an email marketing list via HubSpot’s server as they are the host of the platform, a third-party we use for email communications.

Again, visitors become subscribers by emailing any of our company email addresses (@solventtrap.co), such as [email protected], or [email protected], or by submitting a contact form on our website. Visitors agree to become subscribers and agree to receive newsletters and updates at anytime.

Visitors who become subscribers may opt-out of our newsletters at anytime by contacting [email protected], or by clicking the unsubscribe option (for of URL Hyperlink) on any of our email newsletters/updates sent via HubSpot.  Subscribers who choose to opt-out of our newsletters updates via our Emails sent via HubSpot, will be systematically removed. If subscribers request to be removed from our email newsletters via email, a representative form the team will respond to the request within 24-48 hours about the status of the subscribers removal from our email newsletter list.

PROTECTION OF INFORMATION

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is intended to be accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you access your personal information, we offer the use of a secure server.

All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases. We cannot, however, promise or guarantee that all personal information will be secure. Services may be suspended without notice if a breach of security is detected or suspected. In the event you learn or suspect security has been breached please notify us immediately.

Please note that we may maintain information about an individual in order to service the transaction and for record keeping.

THIRD PARTY LINKS

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

CHANGES TO OUR POLICY

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on 12/12/2019. The “Terms of Use” are subject to change at any time.

QUESTIONS AND/OR FEEDBACK

We always welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. You may also submit any questions through our Contact Us page.

Copyright 2022 | Solvent Trap Inc.